As part of our continued commitment to delivering the highest levels of service, and enhancing the Court & Co experience for all our clients we welcome any feedback and suggestions.
We truly value our clients comments and if you have any ideas or experiences that have really stood out in different industries or which you feel would benefit our business, please email us.
We just wanted to drop you a short note to say a big thank you for your help and kindness during our move. Although you were the agent acting for the vendor, you still managed to take time to check how things were on our side and provide practical help and advice whenever it was needed.
As you are aware, a house move can be a very anxious time for all concerned and ours certainly fitted that category. Your offers of help and regular checks did not go unnoticed and provided us with great reassurance during what was a very stressful time.
We would also like to say special thanks for the survival pack you left at the house, a very nice surprise and greatly needed and appreciated. On the day of the move we must have used almost every item in the pack – obviously very well thought out!
We cannot praise you high enough. You provided a first class service – attentive, thoughtful and always ready to help in any way possible.
We wish you and your business great success for the future.
We wanted to drop you a line to say a big thank you for your help with our property sale and subsequent purchase.
Your enthusiasm for the task never diminished. We were very impressed with your ability to adapt to the changing market environment – when we encountered a setback, you quickly thought of options to get us back on track. On a personal level, you clearly understand the stresses involved in moving home and do everything you can to make the process easier. That is much appreciated and we found your service to be way above anything we have encountered before.
We are also grateful to you for resolving our burglar alarm “problem” when we were abroad, lazing around the pool in Italy! Yes that was definitely my fault…. A great example of client service over and above the standard.
We will recommend you to others thinking of moving in the future.
I am writing to say thank you for all your help we received when buying the flat. I wanted to put something down in writing so that you are aware of how much we appreciate your efforts.
As you know, being first time buyers and what with the climate of the property market recently, we were quite nervous. You were a great support to me personally; it was such a relief to know you were on the other end of the phone to give advice and discuss situations. It took like 5 months from start to finish and was not a simple sale and I think if it hadn’t been for you, we probably would have gotten cold feet and pulled out.
We were so happy when we finally got in and it was lovely to see the welcome home pack that you left for us, it was such a nice touch. I told my sister who used to work for another high street estate agent, and she said that she’d never heard of an estate agent going to such lengths – it was lovely.
We are now settled in the flat and everything is coming along nicely after our initial decorating. Hopefully there will be bigger things to come by the end of the year with the installation of the new bathroom and windows. It would be great for you to come and see the finished result.
As a final note Id like you to know that we’d love to have you as our agent when we come to sell, hopefully not for a few years to come, however!
Thanks for everything.
We are writing to express out thanks and appreciation for all the assistance you gave with the sale of our property, which was handled in an efficient and professional manner.
We would have no hesitation in recommending your company’s services to others.
Thank you again for all your help and we wish Court and Company every success in the future.
I would like to express our sincere thanks and gratitude for your assistance with our recent property sale and purchase. Not only did you find us our dream house but you also managed to sell out flat in a very short space of time. The things that really impressed us were the quality and coverage of the advertising for the sale of our flat, the detailed information on the property we bought and your unending ability to always be available on the phone and to answer or find the answer for literally any question.
On a personal level, your professionalism and that of your staff was excellent. Your attention to detail and actually doing what you said you were going to do was very reassuring at what can be a stressful time, but most of all your personal interaction and willingness to go the extra mile made the whole experience that much easier.
The moving say survival hamper was a real godsend and the bottle of fizz enjoyed! Thank you.
I hope that we will have the opportunity to work with you again.